Once the prep is done, your assigned engineer will come and safely install your new boiler. Here are some factors to consider on the day:
Please keep your pets away from the working area, the operative’s equipment, materials, tools and rubbish and keep them secure when the works are being carried out.
Code of Conduct
Our engineer’s staff will be polite, co-operative and helpful to you at all times. Our engineer’s will wear clearly visible identification badges and company uniforms. They will not be allowed to play radios or smoke whilst working in your home. Our engineers will only use your facilities after permission is provided by yourselves.
If you have to run errands whilst the operatives are working in your home or you are unable to be present whilst these works are taking place, you need to leave the operatives with keys. You will be asked to sign a disclaimer to say that you are happy to leave the operatives in your home without you being present and you are happy to provide them with keys.
Our Engineers will aim to have the new boiler installed and commissioned in one day, this is subject to the works involved and will be discussed at survey stage. Any making good and electrical works will be carried out on the next working day.